Frequently Asked Questions
Have questions about our laboratory services, processes, or compliance standards?
Our FAQ section covers the essentials to help you understand how we work and what you can expect.
Still curious? We’re here to help.
Our FAQ section covers the essentials to help you understand how we work and what you can expect.
Still curious? We’re here to help.
We specialize in repairing a wide range of laboratory equipment including centrifuges, spectrophotometers, incubators, autoclaves, shakers, and more. If you’re unsure whether we service your equipment, feel free to contact us.
We offer both on-site and in-house repair services, depending on the type and condition of the equipment. Our technicians will assess the situation and recommend the most efficient option.
Turnaround times vary depending on the issue and availability of parts. Minor repairs may be completed within 24–72 hours, while more complex jobs could take longer. We strive to minimize downtime for your lab.
Yes, our technicians are highly trained and experienced with a variety of major lab equipment brands. We continuously update our training to keep up with new models and technologies.
We serve San Diego County and Surrounding ares. If you're outside our standard service zone, please contact us—we may still be able to help.
Absolutely. We offer customizable preventative maintenance plans to keep your equipment in optimal working condition and reduce the risk of unexpected failures.
English