An Agilent HPLC quaternary pump leak at high pressure was reported, with visible solvent leakage during operation and instability when running standard methods. The system could no...
When a customer needs Caron environmental chamber installation and drainage setup, especially for pre-owned units, hidden infrastructure issues can prevent proper operation from th...
Retention time shift on an Agilent HPLC system was reported during routine runs, affecting method consistency and data reliability. Initial flushing revealed abnormally high back p...
We were called for SCIEX 5500 low sensitivity repair on an LC-MS system paired with an Agilent HPLC. The mass spectrometer was not delivering proper sensitivity, and the connected...
Agilent 1100 pressure problem repair was needed for a system that would not build pressure during startup after installation and connection. The HPLC repeatedly failed the pressure...
An Agilent 6890 GC autosampler Z-axis homing error can come from more than one part of the autosampler system. In this case, the customer’s autosampler was not functioning and in...
We serviced two Agilent G2565CA microarray scanners after the customer reported an Agilent microarray scanner autofocus error during slide scanning, along with intermittent color d...
This PerkinElmer EnVision software issue appeared after the system workstation was removed from a previous domain environment. The customer needed the instrument restored for stand...